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Returns Information

In line with your statutory rights, you may return items to us within 30 days. Please in the first instance get in touch by calling us on 01283 712172.

Faulty Goods

In the unlikely event that an item is faulty, you are entitled to a full refund or exchange. Please send any faulty items back to us so that we can assess the damage and return them to our suppliers. If faulty items are not returned to us, we can not offer a refund or exchange. If we find that an item is either (a) not faulty or (b) has been fitted incorrectly by the purchaser, we will not provide a refund.

If we find that an item is faulty, then we will also reimburse your return postage.

Incorrectly Ordered Goods

If you order the incorrect goods, then please return them to us for a refund or exchange. Goods must be returned in an as-new condition. Any packagning must be intact and the items must not have been used.